Director , Enterprise Application Engineering [Salesforce]

Marketing OperationsHybrid Remote, Bengaluru, India


We are Progress (Nasdaq: PRGS), a trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.  
 
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Director of Enterprise Applications Engineering and help us do what we do best: propelling business forward. 
 
In this role, you will
 
  • Lead, coach, and elevate a globally distributed Salesforce engineering organization, building a high-velocity, high-discipline delivery team focused on quality, predictability, and speed. 
  • Assess the current team structure, capabilities, practices, and tech stack, and rapidly develop and implement an organizational and execution improvement plan that increases clarity, accountability, and throughput. 
  • Partner closely with the Enterprise Application Architect and Product organization to simplify the quote-to-cash landscape and enable rapid product and SKU introduction and ensure successful delivery of impactful outcomes. 
  • Collaborate with key business stakeholders to understand strategic challenges and requirements, ensuring these insights inform system simplification, enhanced functionality, and an improved user experience. 
  • Implement modern engineering practices including coding standards, CI/CD, test automation, documentation, code review discipline, and release management excellence. 
  • Manage external contractors and consulting partners to ensure adherence to Progress engineering standards, including coding quality, documentation practices, CI/CD compliance, and delivery discipline. 
  • Eliminate single-threaded dependencies by enabling both U.S., Bulgaria and India engineering teams to execute independently of legacy experts and bottlenecks. 
  • Drive clear ownership, work breakdown, and execution plans that turn architecture and strategy into shipped outcomes. 
  • Raise the bar on engineering craftsmanship, system reliability, and operational excellence across the Salesforce platform and downstream integrations. 
  • Instill transparent delivery rituals — including capacity planning, burn-down visibility, sprint/feature commitments, and delivery health reporting. 
  • Build a culture of continuous improvement, urgency, accountability, and technical pride, resetting norms where necessary. 
  • Stay current with Salesforce platform innovations, industry trends, and emerging technologies to proactively identify opportunities for improvement and modernization.  
Your background 
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • 8-10+ years of hands-on engineering leadership experience, including managing Salesforce engineering or platform delivery teams.
  • Proven experience transforming underperforming teams into highly accountable, high-output engineering organizations.
  • Demonstrated success implementing DevOps practices, CI/CD pipelines, branching strategies, testing frameworks, and code quality standards in a Salesforce environment.
  • Strong track record of delivering complex, cross-functional initiatives involving CPQ, integrations, and downstream quote-to-cash systems.
  • Experience leading globally distributed teams, including offshore models, with clear structure and execution discipline.
  • Ability to partner with architecture to translate long-term vision into incremental modernization steps and near-term wins.
  • Familiarity with Agile/Scrum delivery models, capacity planning, and engineering metrics (velocity, defect rates, predictability, etc.). 

Certifications:  

  • Salesforce certifications such as Application Architect, System Architect, or CPQ Specialist are highly desirable. 
Your Soft Skills
  • Accountability creator — raises the bar, sets clear expectations, and drives follow-through without micromanaging.
  • Servant leader with a backbone — supportive, but direct and unafraid to reset norms or address performance gaps.
  • Strategic Systems Thinker — Balances near-term delivery needs with long-term architectural vision, connecting technical decisions to business strategy and scalability.
  • Process-driven, but not bureaucratic — implements discipline that accelerates delivery rather than slowing it down.
  • Exceptional communicator — brings clarity, structure, and calm focus in complex cross-functional discussions.
  • Culture and talent developer — coaches engineers, creates growth paths, and builds bench strength instead of hero culture.
  • Execution obsessed — focuses on outcomes, commitments, and predictable delivery — not activity or effort.
  • Operational Excellence Champion — Embeds a mindset of continuous improvement, measurement, and data-driven decision-making to elevate engineering performance and reliability.
  • Resilient change agent — able to shift habits, mindsets, and identity of a team that has felt stuck or reactive.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:   
  
Compensation   
  • Competitive remuneration package 
  • Employee Stock Purchase Plan Enrolment 
Vacation, Family, and Health  
  • 30 days of earned leave
  • An extra day off for your birthday
  • Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
  • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
  • Professional development reimbursement   
  • Interest subsidy on loans - either vehicle or personal loans.
 
 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!